Privacy Policy
We respect your privacy and are committed to protecting the personal information you share with Talgentis through this website, our contact form, and related support channels.
Information We Collect
We may collect information you provide directly, such as your name, email address, phone number, message details, product enquiries, and any information needed to respond to a request.
Where a product or order enquiry is involved, we may collect limited information needed to help with availability, delivery support, payment confirmation, or customer service. We do not ask you to submit sensitive medical history through the website contact form.
How We Use Information
- To respond to enquiries and support requests.
- To provide information about Talgentis, pricing, availability, and safe-use guidance.
- To process purchase or delivery support where applicable.
- To improve website content, performance, and customer experience.
- To comply with legal, regulatory, fraud-prevention, and security obligations.
Health and Safety Information
If you voluntarily share health-related information, we use it only to understand your enquiry and guide you toward appropriate professional advice. Talgentis does not replace a doctor, pharmacist, or licensed healthcare provider.
Payments and Service Providers
If payment support is required, payment information may be handled by trusted payment processors or service providers. These providers are expected to use appropriate security standards and may have their own privacy policies.
We only share information with service providers when necessary for support, order fulfilment, website hosting, analytics, communications, security, or legal compliance.
Cookies and Analytics
Our website may use cookies or analytics tools to understand site traffic, improve pages, and maintain performance. You can control cookies through your browser settings.
Data Security and Retention
We use reasonable administrative, technical, and physical safeguards to protect personal information. No internet transmission can be guaranteed as completely secure, so please avoid sending highly sensitive medical or financial information through ordinary contact forms.
We retain information only as long as needed for service, legal, accounting, security, and dispute-resolution purposes.
Your Choices
You may contact us to request access, correction, update, or deletion of your personal information, subject to legal and operational requirements.
Contact Us
For privacy questions or requests, email info@talgentis.com or use our contact page.